Privacy Policy

Effective Date: 20 April 2026

Business Name: OCH Electrical & Facilities Services LTD
Registered Office: Unit 16, Barryscourt Business Park, Carrigtwohill, Co. Cork, T45 EC84, Ireland
Contact Email: info@ochg.ie

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Data

Personal information you voluntarily provide when contacting us or requesting a quote, such as:

Full name

Email address

Phone number

Company name (if applicable)

Any other information you choose to send to us

b. Automatically Collected Information

Some data is collected automatically when you visit our website, such as:

IP address

Browser and device type

Pages visited and time spent on pages

Cookies and similar tracking technologies.

2. How We Collect Your Data

We collect your data in the following ways:

When you fill in contact forms or request a quote

When you communicate with us by email or phone

Through cookies and similar technologies when you use our website

3. How We Use Your Information

Your personal data may be used for one or more of the following purposes:

To respond to your inquiries and provide the services requested

To provide customer support

To improve our website and services

To send you service notifications or updates (only if you consent)

To comply with legal obligations

We will not use your personal data for marketing purposes without your explicit consent.

4. Legal Basis for Processing (GDPR)

If you are located in the European Union (EU), we only process your personal data where we have a legal basis to do so. These legal bases include:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose

Contract: Where processing is necessary to fulfil a contract with you

Legitimate Interests: For our legitimate business interests, provided your rights do not override those interests

5. Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to collect information about how you interact with our website. Cookies help us:

Improve site performance

Analyse trends

Provide a better user experience

You can manage your cookie preferences through your browser settings or via any cookie consent banner you see on our site.

6. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your information with:

Service providers who help us operate the website (e.g., Wix)

Legal authorities where we are required to do so by law

Wix may host or process data in different countries in compliance with applicable laws.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. However, no transmission over the internet or electronic storage is fully secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Under applicable data protection laws (such as GDPR), you may have the following rights:

Right to access your personal data

Right to correct inaccurate information

Right to delete your personal data

Right to withdraw consent where processing is based on consent

To make a request regarding your data, please contact us at info@ochfacilities.ie

10. Children’s Privacy

Our services are directed to adults. We do not knowingly collect personal data from children under the age of 16 without parental consent.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

OCH Electrical & Facilities Services LTD
Email: info@ochg.ie